our new job launched its mandatory ai transcription program designed to streamline our workflow and not only does it melt down the moment it has to transcribe non-white customers but it keeps hallucinating the existence of a mysterious boy named dorian who shows up in every third call summary
caller got into a car accident on their way to work? their nonexistant son dorian was hurt. got kicked out of a bar and broke their ankle? their son dorian was the one who broke it. i now spend more time having to de-dorian the call summary than if i had just written it myself. really funny. we’re required to use this now