We should really not go along with the corporate lingo on these shifts to automation and AI. Always remember this: They don’t want to pay people to do the work.
Companies aren’t replacing cashiers with self-scan machines for the customer’s convenience. They don’t want to pay people to do the work.
Companies aren’t using AI to produce a better product. The product produced by AI is notably inferior - they just don’t want to pay people to do the work.
Corporate America is not hurting for money. It’s not that they can’t afford employees – profits are soaring! They just don’t want to pay people to do the work.