too lazy to retype this but . insane interaction w coworker last night
tell me you have never worked in customer service without telling me you’ve never worked in customer service
The customer does not want to speak to a human. The customer wants to speak to a doormat. Doormats do not have resumes or thumbs, so we ‘psychopaths’ will have to do.
this may come as a shock to absolutely no one but my work personality is vastly different from my online personality. there’s some overlap but not much